Skip to main content

Delay on iPhone after tapping the "Add" button

Regan Black avatar
Written by Regan Black
Updated over 11 months ago

If you are using an iPhone or any other Apple device and you select multiple photos or videos, you may experience a delay when you tap the "Add" button. This delay occurs because Apple needs to convert the files from a format called HEIF/HEVC to a more compatible format for the web. The conversion process can take up to 1 second per photo and up to 4 seconds per video.
​

If your phone's camera is not using the HEIF/HEVC format, there should be no delay with your photos and videos.

Did this answer your question?